Remove Motioninjoy Bluetooth Drivers
Uninstall Bluetooth Driver in Windows 10. Note – Once you uninstall the present wireless driver, your Bluetooth adapter will stop working and hence you won’t be able to download the new driver unless you have an Ethernet connection. At first, jointly click WIN logo and X key and then access Device Manager by tapping on its option.
Intel Bluetooth
Hi O'neilContractor
I am Vijay, an Independent Advisor. I am here to work with you on this problem.
Not sure what all you have tried. But I am documenting the steps and you can skip a step if you have already tried.
1. Run Troubleshooters for Bluetooth and Hardware & Devices
Type troubleshoot in Windows Starts Search box (Cortana) > Troubleshoot
1.1 Click Bluetooth and run the troubleshooter
1.2 Click Hardware & devices and run the troubleshooter
2. Take actions related to Bluetooth driver
Windows Key+X > Click Device Manager > Expand Bluetooth > Right click on entry below >
A. Rollback the Driver
Click Properties > Go to Driver tab > If there is rollback option, click it
B. Uninstall the Driver
Uninstall > Reboot the computer > The driver will be installed automatically when you restart
C. Update driver from manufacturer's website
Your Bluetooth drive may need to be reinstalled from computer manufacturer's website. If you need my help to locate the driver on the website, please let me know following -
A. What is your computer's make and model? For example Lenovo T470
B. What is the Windows version and build? To check this, type winver in Windows Start Search (Cortana) box and click winver.
3. Head to following Microsoft help on Bluetooth issue and execute the steps there
https://support.microsoft.com/en-us/help/14169/...
4. Restart Bluetooth Support Service
Windows Key+R > Type services.msc > Enter > Once the Services window opens, locate Restart Bluetooth Support Service > right-click > Restart.
After so, right-click on it again, choose Properties, then ensure startup type is on Automatic
5. Run Built-in & Guided Walk through Windows Update troubleshooter
Built-in : Windows Key+X > Click Settings > Click Update & security > Click Troubleshoot > Click Windows Update > Click Run the Troubleshooter
Guided Walk though - https://support.microsoft.com/en-us/help/10164/...
6. I would recommend that you perform a Windows 10 repair upgrade. Repair upgrade fixes all Windows errors and retains all files, applications and settings. (You will not lose any data while backup is a good idea) Below is a good guide to perform repair upgrade
https://www.tenforums.com/tutorials/16397-repai...
Do let me know if above don't work for you. If not, I will provide further troubleshooting steps to you to solve this problem.
Source - https://answers.microsoft.com/thread/ccfa2f34-a...
Disclaimer - This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.
I am Vijay, an Independent Advisor. I am here to work with you on this problem.
Not sure what all you have tried. But I am documenting the steps and you can skip a step if you have already tried.
1. Run Troubleshooters for Bluetooth and Hardware & Devices
Type troubleshoot in Windows Starts Search box (Cortana) > Troubleshoot
1.1 Click Bluetooth and run the troubleshooter
1.2 Click Hardware & devices and run the troubleshooter
2. Take actions related to Bluetooth driver
Windows Key+X > Click Device Manager > Expand Bluetooth > Right click on entry below >
A. Rollback the Driver
Click Properties > Go to Driver tab > If there is rollback option, click it
B. Uninstall the Driver
Uninstall > Reboot the computer > The driver will be installed automatically when you restart
C. Update driver from manufacturer's website
Your Bluetooth drive may need to be reinstalled from computer manufacturer's website. If you need my help to locate the driver on the website, please let me know following -
A. What is your computer's make and model? For example Lenovo T470
B. What is the Windows version and build? To check this, type winver in Windows Start Search (Cortana) box and click winver.
3. Head to following Microsoft help on Bluetooth issue and execute the steps there
https://support.microsoft.com/en-us/help/14169/...
4. Restart Bluetooth Support Service
Windows Key+R > Type services.msc > Enter > Once the Services window opens, locate Restart Bluetooth Support Service > right-click > Restart.
After so, right-click on it again, choose Properties, then ensure startup type is on Automatic
5. Run Built-in & Guided Walk through Windows Update troubleshooter
Built-in : Windows Key+X > Click Settings > Click Update & security > Click Troubleshoot > Click Windows Update > Click Run the Troubleshooter
Guided Walk though - https://support.microsoft.com/en-us/help/10164/...
6. I would recommend that you perform a Windows 10 repair upgrade. Repair upgrade fixes all Windows errors and retains all files, applications and settings. (You will not lose any data while backup is a good idea) Below is a good guide to perform repair upgrade
https://www.tenforums.com/tutorials/16397-repai...
Do let me know if above don't work for you. If not, I will provide further troubleshooting steps to you to solve this problem.
Source - https://answers.microsoft.com/thread/ccfa2f34-a...
Disclaimer - This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.